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Protecting your Identity

The best line of defense against fraud begins with you. The following list of valuable tips is presented to help you protect yourself. Working together, we'll ensure you enjoy a safe relationship with OfficeTeller TM and help you avoid falling victim to account fraud or identity theft.

Preventing account fraud

  • Protect your accounts. Never share your passwords with anyone who is not authorized on your account. Do not share your account numbers with anyone unless you intiated the contact.

  • Store converted electronic and cancelled checks securely.

  • Question suspicious emails or phone inquiries. Unless you initiated the contact, OfficeTeller TM will not request your personal information (account number, Social Security number, or mother's maiden name) through email, U.S. mail, or by phone. Please notify us immediately if you receive odd calls or emails claiming to come from OfficeTeller TM. Be especially wary of those requesting account information to "award a prize" or "verify a statement."

  • Avoid using obvious or easily obtainable information as your password. Don't share your passwords with anyone or write them down.
  • Curtail the use of paper documents. Your OfficeTeller TM Banker representative can discuss the many electronic payment options available.
Preventing identity theft

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